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Testimonial April 2010
It is with extreme pleasure that I praise Charlotte Ruden as one of the finest real estate agents that I have known or worked with. By maintaining high professional, social and personal standards, Charlotte has demonstrated over and above that she is a successful, professional woman who is the model of service. During the purchase of our home in New Jersey, it was an extremely difficult and long process due to the environment we were living in. Our decision to move back East began in December of 2008 in a very difficult economic climate. Charlotte successfully helped prepare us and always made sure that the prospective sellers were ones that had the type of home we were looking for. She always coordinated great showings and many re-shows as well. This was a bi-coastal effort. We had put in many offers, however, we felt that we could do better and find a home that was “trouble” free. Charlotte, without hesitating, remained in the game with us and started over again. She was so efficient in her tasks, she was a complete natural. She did everything she could to make sure it would be business as usual and the transition was a smooth and efficient one.
Along the way in the purchase of our home, there were many difficult moments that the professionalism and years of experience came into play. Being across country, there were times I would feel defeated in the process to make our dream a reality, but Charlotte never gave up hope or the vision that we could come through this. Many dark moments occurred for myself, my husband and my children, but Charlotte persevered. The perseverance paid off and we were finally successful and found a great home and closed the early part of this month. We were amazed and grateful in this market! Finally we would be able to continue with our life.
After selling 11 homes and properties, and having dealt with several different agents in different states, I have never been so impressed with an agent. The ability to go the “extra mile” is why we hire agents. It is what differentiates them from others. If not, we could frankly buy and sell our own homes. I have done that many times as well, but frankly, it is quite stressful. It is the knowledge, the counseling, the negotiating, the hand holding and an informed view of the process that is the difference with her as an agent. I hope you can take this into consideration during future training as well as the mentoring of your agents. With referrals being 80% of all new business, perhaps you can infiltrate this into some of the strategy for all ReMax office revenue growth opportunities.
I will miss working with Charlotte, but I know that through this professional relationship and now the friendship one we have formed it will continue. We can all apply these skills in our own life to be the best we can be both personally and professionally in our own growth process. Most people are never this lucky.
Thank you again for allowing myself and my family to experience such fine service. Kind Regards,
Andrew and Lisa Mastrota
Andrew & Lisa Mastrota
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Cosmetic Improvements >Cosmetic Flaws
Many buyers make home buying decisions based primarily upon emotional reactions to the homes we show them. A freshly-painted house with clean windows and waxed floors will sell for top dollar, while a nearby home which needs a lot of cosmetic attention may languish on the market, even with a much lower asking price.
If you find yourself in the position of comparing two such houses, put your imagination to work. If the only difference is paint, cleaning, and carpeting (or getting unsightly furniture moved out), remember that these are fairly low ticket items that you would probably choose to do even if the house is in good shape. If you focus your attention on the location and the condition of the structure and the major systems, you may be able to get a "not-very-rough" diamond at a great price. If cosmetic problems make you nervous about the home, the structural inspection can answer most of your questions.
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What is the average age of a first-time homebuyer in the United States today?
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The average age of a first-time U.S. home buyer is 32 years. |
 See More Real Estate Trivia > |
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- NUMBER1EXPERT™ 
